Last Updated: [November 2025]
At X-finite Security, we are committed to providing high-quality digital cybersecurity products and services. Please read our Refund Policy carefully before making a purchase.
1. Digital Product Nature
All products sold on https://x-finitesecurity.com are digital products, including but not limited to:
- Ebooks
- Cybersecurity toolkits
- Online security guides
- Digital educational content
Because these products are delivered instantly and cannot be physically returned, all sales are generally final.
2. No Automatic Refunds
Due to the digital nature of our products:
- We do not offer automatic refunds or returns once the product has been accessed or downloaded.
- By completing your purchase, you acknowledge and agree to this policy.
3. Exceptional Refund Cases
Refunds may be considered only in exceptional circumstances, such as:
- Duplicate payment
- Technical issues preventing access to the product
- Incorrect product delivery
All refund requests are reviewed on a case-by-case basis and approval is at the sole discretion of X-finite Security.
4. How to Request a Refund
If you believe you qualify for a refund, please contact us within 7 days of your purchase with the following details:
- Full name
- Email used for purchase
- Order ID or payment reference
- Reason for refund request
📧 Email: support@x-finitesecurity.com
We aim to respond to all refund requests within 3–5 business days.
5. Chargebacks & Payment Disputes
We encourage customers to contact us directly before initiating any chargeback or payment dispute. Unauthorized chargebacks may result in:
- Permanent suspension of access to our products
- Blacklisting from future purchases
6. Subscription Refunds (If Applicable)
If you are on a subscription plan:
- You may cancel at any time before the next billing cycle.
- No partial refunds are provided for unused time after billing.
7. Policy Updates
X-finite Security reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will become effective immediately upon posting on this page.
8. Contact Us
If you have any questions regarding this Refund Policy, please contact us:
📧 support@x-finitesecurity.com
🌐 https://x-finitesecurity.com
